Blockages at external gutter outlets or overflows
Repair
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when working at height, always let someone know. Ensure the access ladder is safe and is securely set up on stable ground
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clear out the gutter and outlet or overflow (ensuring that the outlet or overflow discharges water effectively outside the building)
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prune back tree branches over the roof that may be the source of leaves/twigs blocking the gutters
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depending on the environment around the house, consider fitting leaf guards over gutters
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check the gutters as regularly as required – annually, twice a year or quarterly
Cause
Ice, hail or snow
Repair
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as above
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at the same time, check the brackets supporting the gutters. Brackets in areas of snowfall should generally be no greater than 300 mm apart