With the right treatment, the impact of many stains can be reduced if not removed altogether. 

The best approach is to act quickly when you see a stain, before it has a chance to set. Remove as much of the staining substance as possible. Start from the outside of the stain and work towards the centre. Sponge or dab it lightly – don’t scrub hard. If you want to rinse it with something, use cold water. As a general rule, don’t use hot water on stains – it will make some stains even harder to remove.

If it is in a very obvious location – on the carpet just inside your front door, for example – call a professional cleaner. For serious stains on a surface that could be replaced, such as a floor covering or wallpaper, call your insurance company and see if your policy covers replacement of the stained material.

See our Stain Removal Chart for specific guidance.